Serefin remote jobs and company guide

Serefin is a leading Canadian healthcare organization dedicated to simplifying complex healthcare systems through person-centred care. Founded in 2010 and headquartered in Toronto, Ontario, Serefin has grown to become a trusted partner for individuals and organizations navigating the challenges of healthcare access and coordination.

The company operates through multiple divisions including Serefin Health, Serefin Experiences, and Serefin Travel, each designed to help clients navigate complex services across various sectors. With over 400 staff members and care coordinators, Serefin serves more than 60,000 families and handles over 30,000 calls per month. Their innovative Care Concierge platform delivers personalized support through dedicated care coordinators who help individuals understand health information, coordinate appointments, and navigate healthcare and social service pathways.

Serefin's approach is rooted in human connection and compassion. Their team of nurses, social workers, and care coordinators work collaboratively to ensure patients receive the support they need throughout their healthcare journey. The organization partners with government agencies, insurance companies, EAP programs, and employers to deliver integrated solutions that improve health outcomes while reducing costs.