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Remote Customer Service and Customer Support Jobs

Explore remote roles focused on helping customers resolve product, account, billing, and technical questions. Listings are refreshed from employer career pages and screened for remote-work signals.

Remote signals checked Employer application links Fresh hiring inventory
Current market snapshot

What the latest listings show

Based on the 12 most recently refreshed results shown on this page.

12employers in this sample
12list compensation
1hiring locations represented
Skills appearing in current listings
Written and verbal communicationCustomer serviceProblem-solving24/7 support model designAbility to use multiple screens and systems
Locations in the current sample
United States
Recently refreshed

Open customer service and customer support roles

View all 1,111 Customer Service and Customer Support jobs

Ashby

Head of Global Support

United States Head Fresh since Oct 27

Hi I’m Kelsey https://www.linkedin.com/in/kelseypetersonnh/ 👋 – VP of CS at Ashby. One of my favorite Ashby principles is Implementing Continuous Improvement https://www.ashbyhq.com/blog/culture/ashbys-operating-principles#8---implement-... Show details

From $1k
Global customer support leadershipScaling SaaS support teamsB2B SaaS platform supportSupport operationsSLA managementRemote - US
Apply

Talkspace

Senior Client Support Representative

United States Senior Fresh since Nov 2

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality ment... Show details

From $37k
Contact center or customer-facing support experience across email, chat, and phoneWritten and verbal communicationCritical thinking and investigationProblem-solving judgmentMultitasking across systemsRemote within the United States; role is based in Eastern Time.
Apply

Rula

Billing Support Specialist (Remote)

United States Experienced individual contributor Fresh since Oct 30

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a w... Show details

$55k-$62k
Healthcare billing, insurance, patient relations, or medical claims experienceInsurance policies and claim processingAppeals and recoupment proceduresDenial language and carrier CARC codesClaim lifecycle knowledgeFully remote within the United States; hiring in most states except Hawaii
Apply

Instacart

Program Manager, Escalation Management

United States Mid-level Fresh since Oct 30

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need... Show details

$71k-$75k
Program or escalation managementCross-functional program deliverySQLData analysisVisualization and dashboardingRemote in the United States; Instacart describes its work approach as Flex First, allowing employees to work from home,
Apply

Affirm

Customer Operations Associate I

United States Entry-level / Associate I Fresh since Oct 30

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm seeks to provide better financial products to impro... Show details

$44k-$70k
English and French proficiencyCustomer service in an omnichannel environmentVerbal and written communicationProblem solving and sound judgmentAnalytical thinkingRemote within the United States; remote-first, with possible occasional office work and in-person onboarding.
Apply

HumanSignal

Services Support Specialist

Remote; hiring across North America Specialist Fresh since Oct 29

About HumanSignal Real-world data is the competitive edge in AI. HumanSignal is a human data partner for companies building AI models and products. Our customers ship better AI, faster, because we partner with their researchers from real... Show details

$55k-$70k
Support or operations experienceWritten communicationZendesk or comparable ticketing platformDiscordPayment, identity verification, and account-access supportRemote; hiring across North America
Apply

Bugcrowd

Customer Support Engineer

United States Entry-level Fresh since Oct 29

Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-wor... Show details

$60k-$74k
Technical supportCustomer-facing communicationCommand-line tools (Bash, SSH, grep)Foundational familiarity with Jira, SAML, APIs, or SSO/2FATechnical documentationFully remote, work-from-home; listed as Remote - US
Apply

Remote

Account Executive - AMER

Remote — NORAM/AMER Not specified Fresh since Oct 29

Remote is building the infrastructure that makes global payroll and employment possible for everyone, everywhere. Our team is made up of people who want to own a piece of that work, not just contribute to it. That work happens across six... Show details

$193k-$217k
Sales process and full-cycle sellingProspecting and cold callingPipeline managementSales forecasting and quota achievementOpportunity qualification and objection resolutionRemote — NORAM/AMER
Apply

Homeward

Mortgage Loan Officer

United States Experienced Fresh since Oct 29

About Homeward Homeward takes the “what ifs” out of homebuying by creating financial products that give buyers and sellers certainty and convenience. We’re a fast-paced, remote-first real estate startup that partners with real estate age... Show details

From $150k
Residential mortgage loan originationFNMA, FHLMC, FHA, VA, and jumbo mortgage experienceDesktop Underwriter (DU) knowledgePurchase mortgagesCustomer serviceFully remote; available anywhere in the United States, with NMLS licensing required in at least one of the listed states
Apply

Spring Health

Global Care Navigator (U.S. Based)

United States Mid-level Fresh since Oct 29

OUR MISSION: ELIMINATING EVERY BARRIER TO MENTAL HEALTH. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and buil... Show details

$1k-$4k
Care coordinationClinical needs assessmentCrisis triage and safety planningPatient supportActive listeningRemote; U.S.-based
Apply

Instructure

L1 Support Engineer - Portuguese (Part-time)

United States L1 support Fresh since Oct 28

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relatio... Show details

$37k-$44k
Fluent Portuguese reading, writing, and speakingTechnical troubleshootingAnalytical and problem-solving skillsWritten and verbal communicationCustomer supportRemote within the United States
Apply

Sutherland

Licensed Property and Casualty Insurance Agent

United States Unspecified Fresh since Oct 27

At Sutherland, you can grow your own way, do interesting things, and be yourself. Our teams thrive in an environment of diversity of thought, experiences, and background – we celebrate and embrace our diversity, whole-heartedly. Are you... Show details

From $42k
Active property and casualty insurance licenseMicrosoft OfficeCustomer communication and listeningProblem-solvingSalesRemote, United States (Dallas, TX listed as location)
Apply
View all 1,111 Customer Service and Customer Support jobs
Role guide

Working in customer service and customer support

Typical responsibilities

  • Resolve product, account, and billing questions across customer channels.
  • Document issues clearly and escalate technical or sensitive cases.
  • Use customer feedback and recurring issues to improve support operations.

Core skills to demonstrate

  • Customer communication
  • Troubleshooting
  • CRM and ticketing systems
  • De-escalation
  • Knowledge-base writing

Strengthen your application

  • Lead with evidence that matches the customer service and customer support responsibilities in the posting.
  • Use metrics, volume, quality, revenue, time, or customer outcomes where they add context.
  • Name the systems and remote collaboration practices you have used in real work.
Search with context

What to look for before applying

1

Look for the channels you will support: phone, chat, email, or tickets.

2

Check required working hours and customer coverage timezones.

3

Highlight troubleshooting, de-escalation, CRM, and documentation experience.

Common titles and searches
Customer Support SpecialistCustomer Service RepresentativeTechnical Support SpecialistSupport Team Lead
Frequently asked questions

Applying to customer service and customer support jobs

Are these customer service and customer support jobs fully remote?

Every listing has a remote-work signal, but employers may still restrict hiring by country, state, timezone, payroll entity, or occasional office attendance. Review the individual job before applying.

How often are customer service and customer support jobs updated?

WFH.team refreshes listings from employer career pages and job sources regularly. Openings can close quickly, so confirm availability on the employer's application page.

What skills are useful for customer service and customer support roles?

Common foundations include Customer communication, Troubleshooting, CRM and ticketing systems. The exact requirements vary by employer, so use the individual posting as the source of truth.

What job titles should I search for in this field?

Related titles include Customer Support Specialist, Customer Service Representative, Technical Support Specialist, Support Team Lead. Employers often name similar work differently, so searching several titles can uncover more relevant openings.

Do these customer service and customer support jobs list salary information?

Some employers publish compensation while others do not. Use the salary-listed filter to focus on transparent openings, and confirm the currency, pay period, and location-specific range in the job description.

How should I apply for a remote customer service and customer support job?

Match your resume to the responsibilities and required evidence in the listing, verify location eligibility, and apply through the employer's official application link. Use WFH.team to save and track the role.

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