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Ashby
Head of Global Support
Hi I’m Kelsey https://www.linkedin.com/in/kelseypetersonnh/ 👋 – VP of CS at Ashby. One of my favorite Ashby principles is Implementing Continuous Improvement https://www.ashbyhq.com/blog/culture/ashbys-operating-principles#8---implement-... Show details
From $1kGlobal customer support leadershipScaling SaaS support teamsB2B SaaS platform supportSupport operationsSLA managementRemote - US
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Talkspace
Senior Client Support Representative
At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality ment... Show details
From $37kContact center or customer-facing support experience across email, chat, and phoneWritten and verbal communicationCritical thinking and investigationProblem-solving judgmentMultitasking across systemsRemote within the United States; role is based in Eastern Time.
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Rula
Billing Support Specialist (Remote)
We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a w... Show details
$55k-$62kHealthcare billing, insurance, patient relations, or medical claims experienceInsurance policies and claim processingAppeals and recoupment proceduresDenial language and carrier CARC codesClaim lifecycle knowledgeFully remote within the United States; hiring in most states except Hawaii
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Instacart
Program Manager, Escalation Management
We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need... Show details
$71k-$75kProgram or escalation managementCross-functional program deliverySQLData analysisVisualization and dashboardingRemote in the United States; Instacart describes its work approach as Flex First, allowing employees to work from home,
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Affirm
Customer Operations Associate I
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm seeks to provide better financial products to impro... Show details
$44k-$70kEnglish and French proficiencyCustomer service in an omnichannel environmentVerbal and written communicationProblem solving and sound judgmentAnalytical thinkingRemote within the United States; remote-first, with possible occasional office work and in-person onboarding.
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HumanSignal
Services Support Specialist
About HumanSignal Real-world data is the competitive edge in AI. HumanSignal is a human data partner for companies building AI models and products. Our customers ship better AI, faster, because we partner with their researchers from real... Show details
$55k-$70kSupport or operations experienceWritten communicationZendesk or comparable ticketing platformDiscordPayment, identity verification, and account-access supportRemote; hiring across North America
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Bugcrowd
Customer Support Engineer
Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-wor... Show details
$60k-$74kTechnical supportCustomer-facing communicationCommand-line tools (Bash, SSH, grep)Foundational familiarity with Jira, SAML, APIs, or SSO/2FATechnical documentationFully remote, work-from-home; listed as Remote - US
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Remote
Account Executive - AMER
Remote is building the infrastructure that makes global payroll and employment possible for everyone, everywhere. Our team is made up of people who want to own a piece of that work, not just contribute to it. That work happens across six... Show details
$193k-$217kSales process and full-cycle sellingProspecting and cold callingPipeline managementSales forecasting and quota achievementOpportunity qualification and objection resolutionRemote — NORAM/AMER
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Homeward
Mortgage Loan Officer
About Homeward Homeward takes the “what ifs” out of homebuying by creating financial products that give buyers and sellers certainty and convenience. We’re a fast-paced, remote-first real estate startup that partners with real estate age... Show details
From $150kResidential mortgage loan originationFNMA, FHLMC, FHA, VA, and jumbo mortgage experienceDesktop Underwriter (DU) knowledgePurchase mortgagesCustomer serviceFully remote; available anywhere in the United States, with NMLS licensing required in at least one of the listed states
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Spring Health
Global Care Navigator (U.S. Based)
OUR MISSION: ELIMINATING EVERY BARRIER TO MENTAL HEALTH. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and buil... Show details
$1k-$4kCare coordinationClinical needs assessmentCrisis triage and safety planningPatient supportActive listeningRemote; U.S.-based
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Instructure
L1 Support Engineer - Portuguese (Part-time)
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relatio... Show details
$37k-$44kFluent Portuguese reading, writing, and speakingTechnical troubleshootingAnalytical and problem-solving skillsWritten and verbal communicationCustomer supportRemote within the United States
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Sutherland
Licensed Property and Casualty Insurance Agent
At Sutherland, you can grow your own way, do interesting things, and be yourself. Our teams thrive in an environment of diversity of thought, experiences, and background – we celebrate and embrace our diversity, whole-heartedly. Are you... Show details
From $42kActive property and casualty insurance licenseMicrosoft OfficeCustomer communication and listeningProblem-solvingSalesRemote, United States (Dallas, TX listed as location)
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