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Remote Customer Service and Customer Support Jobs

Explore remote roles focused on helping customers resolve product, account, billing, and technical questions. Listings are refreshed from employer career pages and screened for remote-work signals.

Remote signals checked Employer application links Fresh hiring inventory
Current market snapshot

What the latest listings show

Based on the 12 most recently refreshed results shown on this page.

12employers in this sample
12list compensation
3hiring locations represented
Skills appearing in current listings
GoProductSupportAPICustomer Service
Locations in the current sample
United StatesCanadaIndia
Recently refreshed

Open customer service and customer support roles

View all 829 Customer Service and Customer Support jobs

Ashby

Director of Support Engineering - Americas

United States senior Fresh since Aug 13

HELLO! I’m Allie, Head of Support at Ashby. I’m excited to share that we’re hiring a Director of Support Engineering in AMER. As Ashby grows, our customers’ workflows, integrations, and technical environments become more complex. Support... Show details

$1k-$2k
APICloudCustomer SuccessDataGoRemote - US
Apply

Mercury

Senior Customer Support Systems Administrator

United States, Canada senior Fresh since Sep 12

We're looking for a skilled System Administrator to join our Customer Support Operations & Strategy team. In this role, you'll be the backbone of our support infrastructure - ensuring that our systems are secure, reliable, and always opt... Show details

$139k-$193k
Zendesk AdministrationSystem SecurityAWSAzureCloud InfrastructureRemote within Canada or United States, plus offices in San Francisco, CA, New York, NY, Portland, OR
Apply

Wealthfront

Mortgage Operations - Loan Processor

United States mid_level Fresh since Sep 12

About Wealthfront Mortgage Operations (MOps) Wealthfront MOps is built around efficiency, critical problem-solving, and modernizing the lending experience. Our goal is a seamless, tech-enabled mortgage process. Our primary tool is automa... Show details

$56k-$70k
Mortgage Loan ProcessingCustomer ServiceKnowledge of Federal and State Lending RegulationsMortgage Loan Originator License (preferred)Understanding of Conventional Conforming and Jumbo guidelinesRemote / Open to US-based Remote
Apply

Coinbase

Operational Excellence Senior Program Lead

United States senior Fresh since Sep 11

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency... Show details

$131k-$154k
customer support operationsprocess excellenceprogram managementdesigning CX workflowsrouting logicRemote - USA with quarterly in-person 'surges'
Apply

UNAVAILABLE

Remote Inside Sales Representative

United States, India mid-level Fresh since Sep 11

Description Apply Today – Training Classes Begin in October and November 2026! Looking for a career in insurance? Join our Inside Sales team and get free P&C license training with paid training time. Start your rewarding career today! Ke... Show details

1 similar opening from this employer hidden.

$55k-$75k
salesinterpersonal communicationpersuasiontypingPC proficiencyFlexible remote work arrangements with required professional home workspace including wired high-speed internet; must re
Apply

Tailscale

Backend Engineer, Control Plane

United States mid_level Fresh since Sep 11

About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of... Show details

$2k-$226k
GoDistributed SystemsSQLNetworkingAPIRemote (United States)
Apply

Iterable

Technical Support Engineer - Deliverability

United States Junior to Mid-level Fresh since Sep 10

Iterable is the AI customer engagement platform, built for enterprise scale, loved by teams, and trusted by global brands like Redfin, SeatGeek, Priceline, Calm, and Box. Our platform empowers organizations to activate customer data from... Show details

$72k-$112k
Technical SupportAPIsScripting or programming languagesBrowser developer toolsPostmanRemote - US only
Apply

Sutherland

Customer Service Representatives- Remote

United States entry Fresh since Sep 10

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value propositio... Show details

From $33k
Customer ServiceMicrosoft OfficeMultitaskingVerbal and written communicationProblem solvingRemote
Apply

Natera

Associate Director, Training and Operational Excellence

United States senior Fresh since Sep 10

POSITION SUMMARY: The Associate Director, Training & Operational Excellence leads the enterprise training and process improvement functions across the Patient Experience organization, partnering with Program Management, Quality, Patient... Show details

$142k-$178k
Training StrategyCurriculum DevelopmentInstructional DesignOperational ExcellenceProcess ImprovementUS Remote
Apply

Twilio

Vendor Operations & Governance Specialist

United States mid_senior Fresh since Sep 10

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalize... Show details

$117k-$146k
Vendor OperationsContact Center OperationsVendor Relationship ManagementOperational GovernanceWorkforce ManagementRemote - US, remote-first with occasional in-person meetings possible
Apply

Cotiviti

Senior Support Analyst-Dental Prepay

United States Senior Fresh since Sep 9

Overview The Senior Support Analyst will assist in monitoring, analyzing and resolving data platforms, configuration, and infrastructure related issues. This person serves as a liaison between technical and operation teams. This position... Show details

$70k-$92k
ComputeDataInfrastructureJavaMedicalRemote
Apply

Snowflake

Technical Services Sales Manager

United States mid_senior Fresh since Sep 8

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you pos... Show details

From $157k
APICloudCustomer ServiceCustomer SuccessDataRemote within Pacific or Mountain Time zones in the US (US-CA-Remote / Seattle, WA)
Apply
View all 829 Customer Service and Customer Support jobs
Role guide

Working in customer service and customer support

Typical responsibilities

  • Resolve product, account, and billing questions across customer channels.
  • Document issues clearly and escalate technical or sensitive cases.
  • Use customer feedback and recurring issues to improve support operations.

Core skills to demonstrate

  • Customer communication
  • Troubleshooting
  • CRM and ticketing systems
  • De-escalation
  • Knowledge-base writing

Strengthen your application

  • Lead with evidence that matches the customer service and customer support responsibilities in the posting.
  • Use metrics, volume, quality, revenue, time, or customer outcomes where they add context.
  • Name the systems and remote collaboration practices you have used in real work.
Search with context

What to look for before applying

1

Look for the channels you will support: phone, chat, email, or tickets.

2

Check required working hours and customer coverage timezones.

3

Highlight troubleshooting, de-escalation, CRM, and documentation experience.

Common titles and searches
Customer Support SpecialistCustomer Service RepresentativeTechnical Support SpecialistSupport Team Lead
Frequently asked questions

Applying to customer service and customer support jobs

Are these customer service and customer support jobs fully remote?

Every listing has a remote-work signal, but employers may still restrict hiring by country, state, timezone, payroll entity, or occasional office attendance. Review the individual job before applying.

How often are customer service and customer support jobs updated?

WFH.team refreshes listings from employer career pages and job sources regularly. Openings can close quickly, so confirm availability on the employer's application page.

What skills are useful for customer service and customer support roles?

Common foundations include Customer communication, Troubleshooting, CRM and ticketing systems. The exact requirements vary by employer, so use the individual posting as the source of truth.

What job titles should I search for in this field?

Related titles include Customer Support Specialist, Customer Service Representative, Technical Support Specialist, Support Team Lead. Employers often name similar work differently, so searching several titles can uncover more relevant openings.

Do these customer service and customer support jobs list salary information?

Some employers publish compensation while others do not. Use the salary-listed filter to focus on transparent openings, and confirm the currency, pay period, and location-specific range in the job description.

How should I apply for a remote customer service and customer support job?

Match your resume to the responsibilities and required evidence in the listing, verify location eligibility, and apply through the employer's official application link. Use WFH.team to save and track the role.

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