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Customer success, Data, Design and creative, Healthcare admin, HR and recruiting, Marketing, Operations, Software, Customer support
United States
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full_time
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Customer success hiring on WFH.team
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Explore the remote job marketProfessional Learning Coordinator at Engage Learning Inc
engage2Learn’s Mission, Beliefs, and Cultural Tenets
Summary
The Professional Learning Coordinator owns professional learning for engage2learn's internal team, leading the day-to-day design, delivery, and consistency of e2L University, video calibration, and coaching across the organization.
This role is part of the People Operations team and reports directly to the Chief People & Performance Officer (CPPO), collaborating closely with the CPPO on the design of e2L's professional learning strategy and programs. This role ensures quality execution of e2L University, the video calibration and coaching process, and coordination with the PL Tiger Team, keeping e2L's internal talent development system consistent and ready to scale.
Responsibilities
e2L University & Professional Learning
Partner with the CPPO on the design of e2L's professional learning strategy, programs, and standards, then own their execution across the organization. Own the scheduling and coordination of e2L University sessions, including Weekly 1:1s, Quarterly WeGrowe Connections, Semi-Annual Growe Groups, 360 Feedback windows, and the Growe Talent Development Series. Own and maintain professional learning materials and resources in the GroweLab platform so content stays current and accessible. Track attendance, completion, and participation data across e2L University pillars. Own the administration of competency-based Buerk Rubrics. Delivery & Logistics
Own logistics for onsite and virtual professional learning days for e2L team members, including scheduling, materials, and communication with facilitators. Prepare facilitators and coaches with materials and session logistics. Gather and synthesize feedback from professional learning sessions to improve future delivery. Video Calibration & Coaching
Own and facilitate e2L's video calibration process, ensuring coaches and observers score consistently and reliably against the Buerk Rubrics. Schedule calibration sessions and ensure video recordings, rubrics, and supporting materials are ready in advance. Facilitate discussion during calibration sessions to align raters on scoring and interpretation. Track calibration outcomes, flag rating inconsistencies, and follow up to keep scoring aligned over time. Professional Learning Tiger Team Coordination
Coordinate the Professional Learning Tiger Team's meetings, action items, and documentation. Maintain the team's plan, cadence, and deliverables tracker. Onboarding
Own the coordination of the new-team-member onboarding experience, including scheduling and materials. Connect new hires to relevant e2L University resources during onboarding. Other duties as assigned.
ATS provider: Paylocity.
Working remotely at Engage Learning Inc
Engage Learning Inc is hiring for 1 active remote role, with remote-friendly openings, application links, and job details refreshed from the public remote job inventory.
Remote hiring signal is inferred from active confirmed-remote job listings.