WFH.teamOpen app$48k-$54k
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Decision details from the source listing
2+ years stated
Credentialed Veterinary Technician (VTNE completed)
fixed
Monday / Thursday 10am-7pm PST or Thursday / Sunday 10am-7pm PST
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What this posting tells you
Modern Animal hires a part-time Credentialed Veterinary Technician (Veterinary Nurse) for their fully remote Virtual Care team. Candidates must have passed the VTNE and have at least 2 years of small animal veterinary medicine experience. The role involves virtual triage, medical record review, client communication, and prescription management during fixed shifts primarily in PST timezone (Monday/Thursday or Thursday/Sunday 10am-7pm PST). Pay ranges from $23 to $26 per hour based on experience and location, equivalent to $47,840 to $54,080 annually. Benefits include medical, vision, dental, 401(k), paid time off, parental leave, education allowance, and remote work stipends. The job requires a distraction-free home work environment with high-speed internet. The listing reflects clear remote work setup with fixed schedule and part-time employment.
Customer success, Education, Finance and investments, Healthcare admin, HR and recruiting, Operations, Patient support, Customer support, Writing and content
Eligible countries are not stated.
PST
mid · part_time
- Eligible hiring countries are not stated
Customer success hiring on WFH.team
This role's listed pay is below the median among 90 comparable roles shown here. Category counts come from WFH.team's latest published remote job market snapshot.
Explore the remote job marketPart-Time Virtual Care Veterinary Technician - Teletriage at Modern Animal
At Modern Animal, we’re on a mission to build the future of veterinary care, together. We believe in bringing humanity back to veterinary medicine, and we’re looking for a passionate, compassionate, and skilled Credentialed Veterinary Technician (referred to internally as Veterinary Nurse) to join our growing Virtual Care team.
Available Schedules: Part - Time
- Monday / Thursday Availability | 10am-7pm PST
- Thursday / Sunday Availability | 10am-7pm PST
What You’ll Be Doing
- Engage with members via chat, phone, and video, providing support and education on their pets’ health and well-being
- Triage cases based on veterinary knowledge, offering recommendations and ensuring accurate information
- Review medical records to understand patient history and provide informed guidance
- Document clearly and accurately in patient records using veterinary terminology
- Verify and process prescriptions , ensuring appropriate follow-up for client requests
- Deliver top-tier client care with empathy and warmth, whether over chat, phone, or video
- Follow protocols , maintaining consistency while adjusting to each unique case
- Collaborate cross-functionally , providing feedback to improve processes and systems
- Thrive in a fast-paced, continuously learning environment , improving your skills and delivering excellent care
- Live and breathe our values : curiosity, integrity, excellence, accountability, and respect
Why You’ll Love This Role
- Adaptability is key : You’ll support different teams across Virtual Care, Clinic Success, Telemedicine, and Member Success as needed.
- A passion for veterinary care : You love providing excellent client experiences and clear, empathetic communication.
- Credentialed Veterinary Technician : You’ve successfully completed the VTNE and have at least two years of experience in small animal veterinary medicine (emergency and specialty experience is a plus but not required).
- Tech-savvy : You’re comfortable navigating multiple computer programs and online platforms.
- Exceptional communicator : You can clearly articulate medical information, both verbally and in writing, with compassion and clarity.
- Adaptable problem solver : You thrive in a fast-paced, dynamic environment and can generate innovative solutions to support our members and teams.
- Independent worker : You manage priorities and tasks effectively with minimal supervision.
- Continuous learner : You have a curiosity-driven mindset and are eager to grow professionally to improve patient care.
- Dedicated work environment : You have a quiet, distraction-free space and meet the following internet requirements:
- Minimum ISP parameters : >100mb_down, >100mb_up, <10ms latency
- Comfortable sitting and standing at a computer for extended periods
What You Can Expect From Us
- Starting at $23.00 per hour (final compensation will be based on experience, skills, and location)
- Excellent medical, vision, and dental coverage (with various options to choose from)
- 401(k) savings plan with employer match
- Paid time off
- 12 weeks of paid parental leave
- Free membership and discounts on services for your furry family members
- Continuing education allowance
- Uniform provided
- Work-from-home stipends to help set up your home office
- A collaborative team that has your back and will welcome you as part of our pack
The pay range for this position is listed below; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and equity grant units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the California Pay Transparency Act. Base pay information is based on geographic location.
Hourly Range
$23 — $26 USD
We believe an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring their whole selves to work, by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.
We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics.
In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
If we can offer accommodations for you in the recruitment process, or if you have feedback on how to make our recruiting more equitable or accessible, please let us know!
Working remotely at Modern Animal
Modern Animal is hiring for 4 active remote roles, with remote-friendly openings, application links, and job details refreshed from the public remote job inventory.
Remote hiring signal is inferred from active confirmed-remote job listings.