WFH.teamOpen appFrom $6k
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fixed
CST working hours
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What this posting tells you
Medical Virtual Assistant role supporting scheduling, client communication, and medical billing for a US-based mental health practice. Remote position open to candidates from South Africa and the Philippines, working approximately 20 hours per week with potential to scale to full-time. Requires medical billing experience and good English communication skills. Compensation starts at $6000 per unspecified period. Fixed schedule aligned with CST working hours.
Administrative and data entry, Backend, Insurance claims, Data, Healthcare admin, Medical billing, Patient support, Software, Customer support
Philippines, South Africa
CST
mid-level · part_time · full_time
Administrative and data entry hiring on WFH.team
This role's listed pay is below the median among 200 comparable roles shown here. Category counts come from WFH.team's latest published remote job market snapshot.
Explore the remote job marketMedical Virtual Assistant (Scheduling & Billing Support) at Assist World
Overview A growing U.S.-based mental health practice is seeking a detail-oriented and proactive Virtual Assistant to support daily administrative, client coordination, and medical billing tasks. This role is ideal for someone with medical billing experience who is comfortable handling both client communication and backend reconciliation tasks within an EHR system. There is potential for this role to expand into a full-time shared position supporting two therapists.
Key Responsibilities
Client Communication & Scheduling
● Answer incoming calls and assist clients
● Schedule, reschedule, and manage appointments
● Respond to emails and client inquiries professionally
Billing & Payments (CORE FOCUS)
● Submit daily insurance claims via EHR system
● Investigate and follow up on unpaid or rejected claims
● Perform billing reconciliation (ensure payments match records)
● Collect co-payments at the start of each day
● Communicate with insurance companies regarding claims
Administrative Support
● Maintain and clean up records within the system
● Update and input accurate data into EHR
● Follow SOPs for billing and admin processes
● Create or update templates/scripts for communication when needed
Software & Tools Must Have
● Medical billing experience (non-negotiable)
Nice to Have
● SimplePractice
● TherapyNotes
● Google Workspace (Docs, Sheets, Drive, Gmail)
Requirements
● Strong English communication (clear, easy-to-understand accent)
● Previous experience in medical billing / healthcare admin
● High attention to detail and accuracy
● Comfortable following SOPs and structured workflows
● Strong organizational and multitasking skills
Working Hours
● ~20 hours per week (Part-Time)
● CST working hours
● Potential to scale to full-time (40 hours/week)
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$500 entry monthly raffle
NO TRACKER. NO PROBLEM
Working remotely at Assist World
Assist World is hiring for 98 active remote roles, with remote-friendly openings, application links, and job details refreshed from the public remote job inventory.
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