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Customer Service Representative - Temporary

Sutherland

LocationUnited States
SeniorityUnspecified
CompanySutherland
Verified recentlyChecked today
Compensation

Salary not listed

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Requirements and working style

Decision details from the source listing

Schedule

Unspecified

Benefits stated
Equipment provided

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WFH.team analysis

What this posting tells you

Temporary, six-month remote customer service contract assisting families and schools with scholarship program questions, applications, funding status, and registration. Requires customer service experience, English fluency, communication and multitasking skills, Microsoft Office familiarity, and a suitable wired internet and work-from-home setup. Compensation is not stated.

Role lane

Administrative and data entry, Data, Healthcare admin, Legal, Product, Software, Customer support

Where you can work

United States

Working hours

Timezone overlap is not stated.

Arrangement

Unspecified · Contract · Temporary; 6 months

Required signals
Customer serviceExcellent verbal and written communicationMultitaskingEnglish fluencyProblem-solvingMicrosoft OfficeReliable wired internetQuiet, distraction-free, secure workspace
Confirm before applying
  • Required timezone overlap is not stated
  • Compensation is not listed
Market context

Administrative and data entry hiring on WFH.team

1,030active related roles
341new in the latest period
34.4jobs per 100 candidates
$165kmedian of comparable listed ranges

Category counts come from WFH.team's latest published remote job market snapshot.

Explore the remote job market
Skills and signals
Customer serviceExcellent verbal and written communicationMultitaskingEnglish fluencyProblem-solvingMicrosoft OfficeReliable wired internetQuiet, distraction-free, secure workspaceRemote; work-from-home role, associated with Houston, Texas
Job description

Customer Service Representative - Temporary at Sutherland

Can you deliver exceptional service to customers who call in looking for answers to questions? Are you an active listener who can leverage probing question to provide solutions? Do you have an enthusiastic personality and a strong attention to detail?

Join Us.

Temporary position- 6 month contract

In this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as well as scholarship application and funding status to ensure that all questions are answered, callers are satisfied and students are registered.

We will provide all equipment, but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work.

  • Excellent verbal and written communication skills; strong multitasking abilities
  • Fluency in English
  • Drive to solve problems and meet goals
  • Familiarity with Microsoft Office tools
  • Experience in customer service
  • Excellent wired internet connectivity and a quiet, distraction-free, secure place to work.

All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation

During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.

At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all

Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.

Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Company context

Working remotely at Sutherland

Sutherland Global Services is an experience-led digital transformation company, providing business process and technology management services. They combine human-centered design with AI, analytics, and automation to help clients improve customer experiences and operational efficiency.

Headquarters
United States
Team size
5000+
Founded
1986
Remote policy

Remote hiring signal is inferred from active confirmed-remote job listings.

Application process

Review current openings on Sutherland's official careers page before applying.

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