Project Manager

Position Title: Project Manager Location: Coralville, IA Reports to: Implementation Manger Status: Full-Time, Exempt, Salary Overview Leepfrog Technologies, Inc. provides its CourseLeaf software to more than 500 of the nation’s most academically complex colleges and universities to manager their academic catalogs, curriculum, section scheduling, registration, and syllabi management. The Project Manager is primarily responsible for managing the implementation tasks for client projects.

They will serve as a liaison between internal departments and clients to establish and maintain working relationships and seek solutions to technology issues while maintaining high client satisfaction. Duties Be the focal point for the dissemination of information from Leepfrog to the client and vice versa while implementing a Courseleaf project. Create and maintain project schedules and tasks, using internal tools and processes. Drive projects to timely completion within development budgets.

Efficiently allocate incoming requests to the team, prioritizing actions, and monitoring team resources so that deadlines are met. Partner with Engineering and Consultants to enter, validate, and shepherd project defects to resolution. Collaborate with clients to create a testing plan during the User Acceptance Testing phase to guide clients through tasks that must be completed to meet their ‘go live’ deadline. Apply patches that track configuration and code changes to test and production environments.

Maintain an in-depth working knowledge of Leepfrog software and how it can be configured, customized and implemented to meet client

Requirements

Facilitate internal story planning meetings for project-related deliverables. Own all project-related administrative tasks including scheduling meetings, maintaining project documentation, meeting notes, and project status summaries. Demonstrate preparedness, professionalism, and project leadership to ensure success. Demonstrate discretion and bias towards action to effectively: lead client meetings, manage client concerns, mitigate project risk, and communicate transparently to internal and external stakeholders.

Review, identify, develop, and communicate best practices through continuous assessment and feedback to sustain client satisfaction. Partner with internal teams to help define and drive company initiatives to improve our implementation process. Other duties as assigned. ATS provider: Paylocity.