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Remote candidate

Franeca Pullen

Customer Support Specialist

Rocky Mount, USA Mid level
Contact candidate
Target rolesCustomer Support Specialist, Technical Support Representative
TimezoneAmerica/New_York
Work eligibilityUSA
Profile updatedSep 10, 2026
Profile summary

What this candidate is looking for

Customer Support Specialist

Target roles
Customer Support SpecialistTechnical Support RepresentativeRemote Customer Support Specialist
Skills
Live Chat & Messaging SupportTicket TriageQueue ManagementSLA ComplianceFirst Contact ResolutionWritten CommunicationTone AdaptationCustomer Satisfaction OptimizationTechnical TroubleshootingAccount TroubleshootingCRM SystemsHelp Desk SystemsZendeskSalesforceRemote Workstation ManagementWorkflow ManagementDigital Chat SupportMessaging SupportTicket-based SupportCall Center ExperienceTicketing PlatformsLiveChatIntercomFive9NICE inContactApple iOSmacOSWindows OSMS OfficeGoogle WorkspaceLogMeInTeamViewerMulti-Monitor EnvironmentsFast TypingWritten Documentation
Remote preferences
LocationRocky Mount, USA
SeniorityMid level
Salary targetNot shared
Employment typeremote, full-time, contract