WFH.teamOpen app
Back to talent
Remote candidate

Declan Lawlor

Operations Manager | Workforce Capacity Manager | Operations & Workforce Management

Dublin, Ireland Open seniority
Contact candidate
Target rolesOperations Manager, Workforce Capacity Manager
TimezoneEurope/Dublin
Work eligibilityIreland
Profile updatedSep 23, 2026
Profile summary

What this candidate is looking for

Operations Manager | Workforce Capacity Manager | Operations & Workforce Management

Target roles
Operations ManagerWorkforce Capacity ManagerWorkforce ManagementOperational LeadershipOperations LeadershipTechnical Support Team Lead
Skills
Operations ManagementWorkforce Capacity ManagementWorkforce PlanningTeam LeadershipPerformance ManagementOperational StrategyService Delivery ManagementSLA ManagementKPI ManagementPerformance MonitoringProcess ImprovementOperational Risk ManagementBusiness ContinuityStakeholder ManagementResource ManagementWorkload ManagementCoachingTeam DevelopmentData AnalysisPerformance OptimizationCross-Functional CollaborationTechnical Support ManagementCustomer SupportCustomer OperationsMentoringEscalation ManagementReportingNPS ImprovementFirst Call ResolutionWorkforce ReadinessQuality AssuranceContinuous ImprovementOperational strategy and executionSLA and KPI managementPerformance monitoring and reportingResource and workload managementCoaching and team developmentData analysis and performance optimizationTechnical supportReal-time adherence (RTA)
Remote preferences
LocationDublin, Ireland
SeniorityOpen seniority
Salary target$68k-$80k
Employment typefull-time