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Remote candidate

Avneesh Shukla

Customer Service Associate transitioning into IT support, SaaS operations, and customer success

Noida, India Mid level
Contact candidate
Target rolesCustomer Service Representative, Customer Support Specialist
TimezoneAsia/Calcutta
Work eligibilityAvailable on request
Profile updatedSep 24, 2026
Profile summary

What this candidate is looking for

Customer Service Associate transitioning into IT support, SaaS operations, and customer success

Target roles
Customer Service RepresentativeCustomer Support SpecialistTechnical Support SpecialistIT Helpdesk SupportCustomer Success SpecialistSaaS Operations SpecialistBusiness Development Representative
Skills
Customer supportClient handlingTechnical support basicsWindows OS troubleshootingEmail supportChat supportInbound call supportIssue resolutionCustomer satisfactionKPI adherenceCommunicationProblem solvingDocumentationReportingProcess managementTeam collaborationMicrosoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OfficeBasic CRM and SaaS platformsGitHub basicsInternet and email operations
Remote preferences
LocationNoida, India
SeniorityMid level
Salary targetNot shared
Employment typeFlexible