WFH.teamOpen app
Back to talent
Remote candidate

Sheila Yu

Luxury Client Experience & Operations Leader | Private Client Service | Trust & Safety

Los Angeles, United States Open seniority
Contact candidate
Target rolesCustomer Experience Manager, Customer Service Manager
TimezoneAmerica/Los_Angeles
Work eligibilityUnited States
Profile updatedOct 3, 2026
Profile summary

What this candidate is looking for

Luxury Client Experience & Operations Leader | Private Client Service | Trust & Safety

Target roles
Customer Experience ManagerCustomer Service ManagerCustomer Support ManagerTrust & Safety ManagerClient Experience ManagerCustomer Operations Manager
Skills
VIP and private client serviceExecutive escalation managementConcierge onboardingProduct sourcingPublic-channel de-escalationBrand voiceZendeskZendesk WFMGorgiasSalesforceTalkdeskCalabrioTrustpilotBBBShopify PlusNetSuiteFull Circle ERPSTORM/SALES (OMS)ShippoShipStationReturnlyGlobal-eStripeAdyenRadar rulesRiskifiedNoFraudPiplSmart Brand ProtectionChargeback reporting and dispute evidenceReturn-fraud investigationMicrosoft ExcelLookerTableauHexGoogle WorkspaceNotionAsanaSlackJira
Remote preferences
LocationLos Angeles, United States
SeniorityOpen seniority
Salary target$80k+
Employment typefull_time
Sheila Yu - Remote Candidate | WFH.team