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Remote candidate

Kourtne Middlebrooks

Healthcare Operations and Technical Support Professional

Clermont, FL, United States Executive
Contact candidate
Target rolesClaims Processor, Medical Claims Specialist
TimezoneAmerica/New_York
Work eligibilityUnited States
Profile updatedOct 29, 2026
Profile summary

What this candidate is looking for

Healthcare Operations and Technical Support Professional

Target roles
Claims ProcessorMedical Claims SpecialistProvider Verification SpecialistTier II Technical Support RepresentativeTechnical Support SpecialistCustomer Service SupervisorOperations SupervisorJunior software engineer
Skills
Medical claims processingProvider verification and researchCPTHCPCSApplication and technical troubleshootingTier II supportServiceNowIncident and case documentationRoot-cause analysisEscalation managementUser Acceptance Testing (UAT)Process improvementSoftware engineering collaborationWorkflow analysisOperational leadershipStaffing and schedulingEmployee coachingCustomer servicePharmacy claims supportHIPAA and complianceMicrosoft Excel pivot tablesSQL fundamentalsPythonRxClaimsRecapKnowledge Central
Remote preferences
LocationClermont, FL, United States
SeniorityExecutive
Salary target$70k-$100k
Employment typefull_time
Kourtne Middlebrooks - Remote Candidate | WFH.team